Electronic Platform Communications When you visit the Site or send e-mails to us, you are communicating with us electronically. You consent to receive communications from us electronically. We will communicate with you by e-mail or by posting notices on this Site. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.
The website by the domain name “www.udyogutpadan.com” and the mobile application Udyogutpadan” (hereinafter collectively referred to as the “Platform”) are owned and managed by RangTrix Corporation LLP (hereinafter referred as “Udyogutpadan”). This User Agreement for the Website shall come into effect on June 1, 2020.
All content included on this Site, such as text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software, is the property of Udyogutpadan or its affiliates or its content suppliers and protected by India Copyright laws. The compilation of all content on this Site is the exclusive property of Udyogutpadan or its affiliates and protected by India copyright laws. All software used on this Site is the property of Udyogutpadan, its affiliates or its software suppliers and protected by India copyright laws.
USER / SELLER ACCOUNT, PASSWORD AMD SECURITY
If You use the Platform, You shall be responsible for maintaining the confidentiality of your Display Name and Password and You shall be responsible for all activities that occur under your Display Name and Password. You agree that if You provide any information that is untrue, inaccurate, not current or incomplete, We shall have the right to indefinitely suspend or terminate or block access of your membership on the Platform.
You agree to: immediately notify Udyogutpadan of any unauthorized use/breach of your password or account and ensure that you exit from your account at the end of each session.
MODIFY/ CHANGE / AMENDMENT TO USER(S) AGREEMENT
Udyogutpadan may amendment, change, modify, or update this agreement from time to time without any prior notification to user(s) and the amended and restated terms and conditions of use shall be effective immediately on posting. You are advised to regularly check for any amendments or updates to the terms and conditions contained in this User Agreement. If you do not adhere to the changes, you must stop using the Platform. Your continued use of the Platform will signify your acceptance of the changed terms.
Udyogutpadan provides a number of Internet-based services through the Platform / Hub. One such Service enables Users to purchase original merchandise such as in particular, Project Maintenance-Repair-Operations, Safety, Electrical, Lighting, Cleaning & Housekeeping, Office Stationery & Supplies, Power Tools and many more Udyog essentials brands (collectively, “Products”). The Products can be purchased through the Platform through various methods of payments offered.
The sale/purchase of Products shall be additionally governed by specific policies of sale, like cancellation policy, exchange policy, return policy, etc. (which are found on the FAQ tab on the Platform and all of which are incorporated here by reference).
Udyogutpadan does not warrant that Product description or other content on the Platform is accurate, complete, reliable, current, or error-free and assumes no liability in this regard.
SERVICES OFFERED aPROCUREMENT HUB / PLATFORM FOR TRANSACTION AND COMMUNICATION
Users utilize to meet and interact with one another for their transactions on the Platform. Udyogutpadan is not and cannot be a party to or control in any manner any transaction between the Udyogutpadan’s Users. Henceforward:
All commercial/contractual terms are offered by and agreed to between Buyers and Sellers alone. The commercial/contractual terms include without limitation price, shipping costs, payment methods, payment terms, date, period and mode of delivery, warranties related to products and services and after-sales services related to products and services. Udyogutpadan does not have any control or does not determine or advise or in any way involve itself in the offering or acceptance of such commercial/contractual terms between the Buyers and Sellers.
Udyogutpadan does not make any representation or warranty as to specifics (such as quality, value, sale-ability, etc) of the products or services proposed to be sold or offered to be sold or purchased on the Platform / Hub.
Udyogutpadan is not responsible for any non-performance or breach of any contract entered into between Buyers and Sellers. Udyogutpadan cannot and does not guarantee that the concerned Buyers and/or Sellers will perform any transaction concluded on the Platform.
At no time shall Udyogutpadan hold any right, title or interest over the products nor shall Udyogutpadan have any obligations or liabilities in respect of such contract entered into between Buyers and Sellers.
The Udyogutpadan is only a platform that can be utilized by Users to reach a larger base to buy and sell products or services. Udyogutpadan is only providing a platform for communication and it is agreed that the contract for the sale of any of the products or services shall be a strictly bipartite contract between the Seller and the Buyer. At no time shall Udyogutpadan hold any right, title or interest over the products nor shall Udyogutpadan have any obligations or liabilities in respect of such contract. Udyogutpadan is not responsible for the unsatisfactory or delayed performance of services or damages or delays as a result of products which are out of stock, unavailable or back-ordered.
Pricing on any product(s) as is reflected on the Platform may due to some technical issue, typographical error or product information published by seller may be incorrectly reflected and in such an event seller may cancel such your order(s).
You release and indemnify Udyogutpadan and/or any of its officers and representatives from any cost, damage, liability or other consequence of any of the actions of the Users of the Udyogutpadan and specifically waive any claims that you may have in this behalf under any applicable law. Notwithstanding its reasonable efforts in that behalf, Udyogutpadan cannot take responsibility or control the information provided by other Users which is made available on the procurement Platform / Hub.
USER CODE OF CONDUCT AND RULES ON THE PROCUREMENT PLATFORM / HUB
You decide, accept and confirm that your use of the Procurement Platform / Hub shall be strictly governed by the following binding principles:
You shall not host, display, upload, modify, publish, transmit, update or share any information which: Belongs to another person and to which you do not have any right to. Is grossly harmful, harassing, blasphemous, defamatory, obscene, pornographic, paedophilic, libelous, invasive of another’s privacy, hateful, or racially, ethnically objectionable, disparaging, relating or encouraging money laundering or gambling, or otherwise unlawful in any manner whatever
Users fail to produce adequate documents during the payment details verification
Misuse of other Users’ phone/email
Users use the invalid address, email, and phone no.
Overuse of a voucher code
Use of a special voucher not tagged to the email ID used.
Users return the wrong product
Users refuse to pay for an order
Users involved in the snatch and run of any order
Miscellaneous activities conducted with the sole intention to cause loss to business/revenue to Udyogutpadan
User with a very high return rate
Repeated request for monetary compensation for fake/used order
Udyogutpadan may cancel any order that classifies as ‘Bulk Orders’/’Fraud orders’ under certain criteria at any stage of the product delivery. An order can be classified as ‘Bulk Order’/’Fraud Order’ if it meets with the below-mentioned criteria, and any additional criteria as defined by Udyogutpadan:
•Products ordered are not for self-consumption but for commercial resale
•Multiple orders placed for the same product at the same address, depending on the product category.
•Bulk quantity of the same product ordered
•Invalid address given in order details
•Any malpractice used to place the order
•Any promotional voucher used for placing the ‘Bulk Order’ may not be refunded
•Any order paced using a technological glitch/loophole.
You shall not use the Platform / Hub for any unlawful and fraudulent purposes, which may cause annoyance and inconvenience and abuse any policy and rules of the company and interrupt or causes to interrupt, damages the use by other Users of Udyogutpadan.
Belongs to another person and to which you do not have any right to
Is grossly harmful, harassing, blasphemous, defamatory, obscene, pornographic, paedophilic, libelous, invasive of another’s privacy, hateful, or racially, ethnically objectionable, disparaging, relating or encouraging money laundering or gambling, or otherwise unlawful in any manner whatever
is misleading in any way
involves the transmission of “junk mail”, “chain letters”, or unsolicited mass mailing or “spamming”
promotes illegal activities or conduct that is abusive, threatening, obscene, defamatory or libelous
infringes upon or violates any third party’s rights including, but not limited to, intellectual property rights, rights of privacy (including without limitation unauthorized disclosure of a person’s name, email address, physical address or phone number) or rights of publicity
contains restricted or password-only access pages, or hidden pages or images (those not linked to or from another accessible page)
provides instructional information about illegal activities such as making or buying illegal weapons, violating someone’s privacy, or providing or creating computer viruses
contains video, photographs, or images of another person (with a minor or an adult).
tries to gain unauthorized access or exceeds the scope of authorized access to the Platform or to profiles, blogs, communities, account information, bulletins, friend request, or other areas of the Platform or solicits passwords or personal identifying information for commercial or unlawful purposes from other users
interferes with another USER’s use and enjoyment of the Platform or any other individual’s User and enjoyment of similar services
infringes any patent, trademark, copyright or other proprietary rights or third party’s trade secrets or rights of publicity or privacy or shall not be fraudulent or involve the sale of counterfeit or stolen products
violates any law for the time being in force
threatens the unity, integrity, defense, security or sovereignty of India, friendly relations with foreign states, or public order or causes incitement to the commission of any cognizable offense or prevents investigation of any offense or is insulting any other nation
shall not be false, inaccurate or misleading
shall not create liability for Us or cause Us to lose (in whole or in part) the services of Our internet service provider (“ISPs”) or other suppliers
A User may be considered fraudulent or loss to business due to fraudulent activity if any of the following scenarios are met:
Users don’t reply to the payment verification mail sent by Udyogutpadan
You shall not use the Platform for any unlawful and fraudulent purposes, which may cause annoyance and inconvenience and abuse any policy and rules of the company and interrupt or causes to interrupt, damages the use by other Users of Udyogutpadan.
You shall not use any false e-mail address, impersonates any person or entity, or otherwise misleads Udyogutpadan by sharing multiple address and phone numbers or transacting with malafide intentions.
We on certain landing pages even allow our Users to experience free exchange of ideas and observations regarding interest in the field of fashion, including ‘viewing user-generated content’ and/or ‘videos’ and ‘posting comments’. By accessing, viewing and/or posting any user-generated content to any specific dedicated page on the Platform, you accept and consent to the practices described in these ‘Terms of Service’ and ‘Privacy Policies’, as well as any other terms of prescribed by the Udyogutpadan on the Platform. You agree and undertake that when accessing, viewing and/or posting any user-generated content on these pages You will not imitate, abuse, harass, any Customer/User or violate and exploit, any of these ‘Terms of Service’ of the Platform.
You shall not use any “deep-link”, “page-scrape”, “robot”, “spider” or other automatic devices, program, algorithm or methodology, or any similar or equivalent manual process, to access, acquire, copy or monitor any portion of the Platform or any Content, or in any way reproduce or circumvent the navigational structure or presentation of the Platform or any Content, to obtain or attempt to obtain any materials, documents or information through any means not purposely made available through the Platform. We reserve Our right to bar any such activity.
You shall not attempt to gain unauthorized access to any portion or feature of the Platform, or any other systems or networks connected to the Platform or to any server, computer, network, or to any of the services offered on or through the Platform, by hacking, password “mining” or any other illegitimate means.
You may not pretend that You are, or that You represent, someone else, or impersonate any other individual or entity
You shall at all times ensure full compliance with the applicable provisions of the Information Technology Act, 2000 and rules there under as applicable and as amended from time to time and also all applicable Domestic laws, rules and regulations (including the provisions of any applicable Exchange Control Laws or Regulations in Force) and India Laws, Foreign Exchange Laws, Statutes, Ordinances and Regulations (including, but not limited to Sales Tax/VAT, Income Tax, Octroi, Service Tax, Central Excise, Custom Duty, Local Levies) regarding Your use of Our service and Your listing, purchase, solicitation of offers to purchase, and sale of products or services. You shall not engage in any transaction in an item or service, which is prohibited by the provisions of any applicable law including exchange control laws or regulations for the time being in force.
From time to time, You shall be responsible for providing information relating to the products or services proposed to be sold by You. In this connection, You undertake that all such information shall be accurate in all respects. You shall not exaggerate or over emphasize the attributes of such products or services so as to mislead other Users in any manner.
You shall not engage in advertising to or solicitation of, other Users of the Platform to buy or sell any products or services, including, but not limited to, products or services related to that being displayed on the Platform or related to us.
The Content posted does not necessarily reflect Udyogutpadan views. In no event shall Udyogutpadan assume or have any responsibility or liability for any Content posted or for any claims, damages or losses resulting from use of Content and/or appearance of Content on the Platform. You hereby represent and warrant that You have all necessary rights in and to all Content which You provide and all information it contains and that such Content shall not infringe any proprietary or other rights of third parties or contain any libelous, tortious, or otherwise unlawful information.
Udyogutpadan hereby disclaims any guarantees of exactness as to the finish, appearance, Testing, Technical, measurement or size, datasheet, etc., of the final Product as ordered by the User. Udyogutpadan Return & Exchange Policy offers you the option to return or exchange items purchased on Udyogutpadan within the return/exchange period (Please read the Product Detail Page to see the number of days up-to which a product can be returned/exchanged, post-delivery). In case of return of the purchased item, please refer to the “Return Policy” on our Udyogutpadan.
ORDER CANCELLATION POLICY
The right to cancel any order for any reason is reserved with Udyogutpadan /seller of the goods. Possible reasons for cancellation include, but are not limited to the following-
Potentially fraudulent order – Before shipping the orders, a check is run to make sure such orders are legitimate.
If the check fails, your order may be canceled Incorrect Pricing – Due to the volatile market for the collectible products, there may be major fluctuations in price at times. Therefore, the seller reserves the right to remove any item from any order and provide a full refund to the customer tor that item. Non-Payment of Non-COD -orders – If payment is not received within a reasonable amount of time after the order has been placed.
your order may gel canceled without notice Nonavailability of the product – If the order is not serviceable b the seller due to the non-availability of the product.
Non-serviceable address – If your pin code is not serviced by any of the courier partners. Long. gestation time – If the procurement is taking longer than 7 working days and you are not willing to wait further.
RETURN / EXCHANGE POLICY
Return is a scheme provided by respective sellers directly in terms of which the option of exchange, replacement and/ or refund is offered by the respective sellers to you. All products listed under a particular category may not have the same returns policy. Please contact our office to discuss any return requests.
By accepting these T&S, you accept that Udyogutpadan may send the alerts to the mobile phone number/ email address provided by you at the time of registering at the Platform / Hub or to any such number/e-mail address replaced and it by you subsequently.
While availing any of the payment methods available on the Platform, Udyogutpadan will not be responsible or assume any liability, whatsoever in respect of any loss or damage arising directly or indirectly to you due to:
Lack of authorization for any transaction/s, or
Exceeding the present limit mutually agreed by you and between “Banks”, or
Any payment issues arising out of the transaction, or
Decline of transaction for any other reasons
Before shipping I delivering your order to you, Seller may request you to provide supporting documents (including but not limited to Govt. issued ID and address proof) to establish the ownership of the payment instrument used by you for your purchase. This is done in the interest of providing a safe online shopping environment to Our Users.
Transactions, Transaction Price and all commercial terms such as Delivery, Dispatch of products are as per principal to principal bipartite contractual obligations between Buyer and Seller and payment facility is merely used by the Buyer and Seller to facilitate the completion of the Transaction Use of the payment facility shall not render Udyogutpadan liable or responsible for the non-delivery, non-receipt, non-payment, damage, breach of representations and warranties non-provision of after sales or warranty services or fraud as regards the products. Listed on Platform.
You understand, accept and agree that the payment facility provided by Udyogutpadan is neither a banking nor financial service but is merely a facilitator providing an electronic, automated online electronic payments, receiving payment through Cash on Delivery, collection and remittance facility for the transactions on the Platform using the existing’ authorized banking infrastructure and Credit Card payment gateway networks, Further, by providing Payment Facility, Udyogutpadan is neither acting a trustees nor acting in a fiduciary capacity with respect to the Transaction or the Transaction Price.
CONSENT FOR USER
Content on the Platform is displayed on “AS IS” basis, in the form received from the Sellers. While Udyogutpadan tries to offer reliable data, Udyogutpadan cannot promise that the catalogues will always be accurate and up-to-date, and you agree that you will not hold our catalogue providers or us responsible for inaccuracies in the catalogues. The catalogue may include copyrighted, trademarked or other proprietary materials. You agree not to remove any copyright, proprietary or identification markings in within the catalogues or create any derivative works based on catalogue. Content.
SHIPPING ORDER IN ACROSS INDIA
Our Platform presently does not entertain orders requiring international shipping. if you are an international customer please email us your requirement at firstname.lastname@example.org we shall coordinate with the requisite sellers to determine whether we your order can be fulfilled or not.
TIMELY DELIVERY YOUR ORDER
If material is in stock of or is readily available with the respective seller, the supplier is dispatched in 3-4 business days on receipt of the complete payment for the order placed online. For Special orders or out of stock items, the delivery time shall be around 2-3 weeks. If the seller is not able to fulfill your order, we will refund your entire amount collected on behalf of the seller within 15 business days. If order delivery time exceeds the above committed timelines, we will contact you to determine if you want to execute the order with the new delivery time, if you do not wish to execute the order at that time. entire amount shall be refunded.
CATALOG INFORMATION ABOUT PRODUCT
Call, fax or email us to let us know what kind of information you need – All our numbers are listed in our Contact us section
ABOUT ORDER ADDITIONAL INFORMATION
Click on Order history at the top of the web site to view information about your previous orders. From there you can access your invoices, proofs of delivery, and other shipment information.
LIMITATION OF LIABILITY
In no event shall Udyogutpadan be liable for any indirect, punitive, incidental, special, consequential damages or any other damages resulting from:
the use or the inability to use the Services or Products
unauthorized access to or alteration of the user’s transmissions or data
breach of condition, representations or warranties by the manufacturer of the Products
any other matter relating to the services including, without limitation, damages for loss of use, data or profits, arising out of or in any way connected with the use or performance of the Platform or Service. Udyogutpadan shall not be held responsible for non-availability of the Udyogutpadan during periodic maintenance operations or any unplanned suspension of access to the Udyogutpadan. The User understands and agrees that any material and/or data downloaded at Udyogutpadan is done entirely at Users own discretion and risk and they will be solely responsible for any damage to their mobile or loss of data that results from the download of such material and/or data. To the maximum extend that is permissible under law, Udyogutpadan’s liability shall be limited to an amount equal to the Products purchased value bought by You. Udyogutpadan shall not be liable for any dispute or disagreement between Users.
Udyogutpadan may suspend or terminate your use of the Udyogutpadan or any Service if it believes, in its sole and absolute discretion that you have infringed, breached, violated, abused, or unethically manipulated or exploited any term of these Terms of Service or anyway otherwise acted unethically. Notwithstanding anything in this clause, these Terms of Service will survive indefinitely unless and until Udyogutpadan chooses to terminate them.
• If You or Udyogutpadan terminates your use of the Platform or any Service, Udyogutpadan may delete any content or other materials relating to your use of the Service and Udyogutpadan will have no liability to you or any third party for doing so. However, your transactions details may be preserved by Udyogutpadan for purposes of tax or regulatory compliance.
• If You use any false e-mail address or use the portal for any unlawful and fraudulent purposes, which may cause annoyance and inconvenience and abuses any policy and rules of the company or mislead Udyogutpadan by sharing multiple address and phone numbers or transacting with malafide intentions then Udyogutpadan reserves the right to refuse access to the portal, terminate accounts including any linked accounts without notice to you.
JURISDICTIONAL ISSUES/SALE IN INDIA ONLY
Unless otherwise specified, the material on the Platform is presented solely for the purpose of sale in India. Udyogutpadan make no representation that materials in the Platform are appropriate or available for use in other locations/Countries other than India. Those who choose to access Platform from other locations/Countries other than India do so on their own initiative and Udyogutpadan is not responsible for supply of products/refund for the products ordered from other locations/Countries other than India, compliance with local laws, if and to the extent local laws are applicable. Subject to jurisdictional issues and jurisdictional matter governor / jurisdiction shall be exclusively in Surat (GUJ) India.
These terms shall be governed by and constructed in accordance with the laws of India without reference to conflict of laws principles and disputes arising in relation hereto shall be subject to the exclusive jurisdiction of courts, tribunals, fora, applicable authorities at Surat ( Gujarat) India . The place of jurisdiction shall be exclusively in Surat – (Gujarat) India.
CONTACTING THE SELLER
At Udyogutpadan, we are committed towards ensuring that disputes between Sellers and Buyers are settled amicably by way of the above dispute resolution mechanisms and procedures. However, in the event that You wish to contact Udyogutpadan about the seller, You may proceed to do so by clicking on the seller name on the product listing pages. Alternatively, You may also reach out to customer care Email id: – email@example.com
Or access help center at https://www.udyogutpadan.com
You acknowledge and undertake that you are accessing the services on the Platform and transacting at your own risk and are using your best and prudent judgment before entering into any transactions through Udyogutpadan. We shall neither be liable nor responsible for any actions or inactions of sellers nor any breach of conditions, representations or warranties by the sellers or manufacturers of the products and hereby expressly disclaim and any all responsibility and liability in that regard. We shall not mediate or resolve any dispute or disagreement between You and the sellers or manufacturers of the products. We further expressly disclaim any warranties or representations (express or implied) in respect of quality, suitability, accuracy, reliability, completeness, timeliness, performance, safety, merchantability, fitness for a particular purpose, or legality of the products listed or displayed or transacted or the content (including product or pricing information and/or specifications) on Platform. While we have taken precautions to avoid inaccuracies in content, this website, all content, information (including the price of products), software, products, services and related graphics are provided as is, without warranty of any kind. At no time shall any right, title or interest in the products sold through or displayed on Platform vest with Udyogutpadan nor shall Udyogutpadan have any obligations or liabilities in respect of any transactions on Platform.
DELIVERY RELATED – User agrees and acknowledges that any claims regarding order delivery (including non-receipt/ non- delivery of order or signature verification) shall be notified to Udyogutpadan within 7 days from the alleged date of delivery of product reflecting on the Udyogutpadan portal. Non notification by You of non-receipt or non-delivery within the time period specified shall be construed as a deemed delivery in respect of that transaction. Udyogutpadan disclaims any liability or responsibility for claims regarding non-delivery, non-receipt of order (including signature verification in Proof of delivery) after 7 days from the alleged date of delivery of product reflecting on the Udyogutpadan portal.