Products / Goods Returns
In case, if you received a damaged product, it must be reported to us through Register’s email ID and sent it to via email at (email@example.com) within 48 hours of delivery with an image of the damaged product along with the packaging pictures.
- Product is damaged/defective.
- Differ from the description on the website.
- Wrong item delivered/Wrong Colour/Wrong Size/Wrong Quantity.
- Missing parts/accessories.
Returning a Product
There are 2 ways to Return the product. One is to return the product from our side where we send the courier partner and get the product picked up from customers. However, in some cases, if we cannot provide return service then the customer needs to send the product to us through India Post only. Once, the product is received by us, then we will reverse the courier charges.
Steps to be followed to Return a Product / Goods
Customer needs to inform us through call/email within 2 days of receiving the order.
Product should be unused.
Invoice should be available.
We will raise a request for Reverse pickup and try to arrange it from our end. Once the pickup is arranged our courier partner will collect the product within 2-3 business days.
Customer needs to pack the product with Brand packing & paste the invoice on it.
Customer will hand over the product to the courier boy.
Once the pick up is done, the product will be sent to us by the courier partner.
After receiving the product, quality check will be done over the product by our team which takes 2 days time.
- Customer needs to pack the product with Brand packing & paste the invoice on it.
- Customer will hand over the product to the courier boy.
- Once the pick up is done, the product will be sent to us by the courier partner.
- After receiving the product, quality check will be done over the product by our team which takes 2 days time.
- Account number
- Account holder name (Same as registered with udyogutpadan.com)
- IFSC Code
Other Terms and Conditions
- Products marked as “non-returnable” on the product detail page cannot be returned such as Electronics, Cartridges, Safety, Tyres, Electricals & Car-care.
- Product Purchase under clearance sale will not be covered under Return policy.
- Products sold as combo can’t be returned individually.
Once the order gets cancelled, the amount will be refunded to the customer based on the payment mode chosen by the customer at the time of placing the order.Credit/Debit Card/Net Banking/Wallets – 3-5 business working daysIf the transaction is done by through NEFT and Cheque then the customer needs to share below-mentioned details at our Email Id firstname.lastname@example.org from registered e-mail id.
After receiving the required information for a refund, a refund will be processed in 2 business days and same will reflect in your account in another 3-5 business days.For EMI payment, a refund will be credited in 8-10 business days after cancellation.
- Account number
- Account Holder name
- IFSC Code